Sample Job Analysis Survey
We contract with Survey Monkey for 24 hour-a-day monitoring, frequent data back-ups, privacy and security.
How is data maintained?
Physical
- Servers kept in locked cage
- Entry requires a passcard and biometric recognition
- Digital surveillance equipment
- Controls for temperature, humidity and smoke/fire detection
- Staffed 24/7
Network
- Multiple independent connections to Tier 1 Internet access providers
- Fully redundant OC-48 SONET Rings
- Uptime monitored every 5 minutes, with escalation to SurveyMonkey staff
- Firewall restricts access to all ports except 80 (http) and 443 (https)
- QualysGuard network security audits performed quarterly
Hardware
- Servers have redundant internal power supplies
- Data is on RAID 10, operating system on RAID 1
- Servers are mirrored and can failover in less than one hour
Software
- Code in ASP, running on SQL Server 2000 and Windows 2000 Server
- Latest patches applied to all operating system and application files
- SSL encryption of all billing data
- Data backed up every hour internally
- Data backed up every night to centralized backup system, with offsite backups in event of catastrophe
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